An introduction to
Technical Consultation
As a company with a name for innovation and a history of industry firsts, we understand as well as anybody the challenges companies face when it comes to shipping pharmaceutical temperature-sensitive products.
We put that experience to good use. Specialised regional technical support teams are available on five continents to help customers understand the technical obstacles that might be heading their way: How can the integrity of my shipment be maintained? Is my payload fully optimised? Does my solution give me the best value for money?
In answering these, we offer independent advice on what packaging is fit for purpose.
An airtight process starts with our Technical Consultation service to gather information. Once an expert evaluation has been made, and insights have been shared, shipping lane risk assessments can then be conducted to determine the most fit-for-purpose solution.
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Technical Consultation Features
Personalised service
Payload optimisation
Lane risk assessment
Industry-specific qualification services
Excursion management
In-house and external training programs
Specialised technical support
Problem evaluation and analysis
Why Technical Consultation?
Using the latest cutting-edge thermal simulation software to provide detailed design analysis, our project engineers will help you explore all possible options to ensure you and your business meet critical regulatory compliance needs, while ensuring distribution costs are kept within budget.
Any technical recommendation is supported on the ground. As part of our product implementation service, a project engineer is assigned to assist with your quality and distribution functions. Conditioning studies, cold chain facility assessments and performance qualifications with lane trials using shippers in real-world scenarios ensure a shipping system will function at optimum levels.
All steps of the process are fully certified and documented to satisfy regulatory compliance. Where the need arises, customised thermal packaging design may be necessary. In these cases, virtual prototypes can be designed to meet your specific shipping requirements. It will then be tested and qualified to suit the most demanding temperature control requirements.
